Job Title: Systems Infrastructure Expert
We are seeking a highly skilled Systems Infrastructure Expert to join our team. As a key member of our organization, you will be responsible for delivering high-quality systems and infrastructure solutions that meet the evolving needs of our business.
Key Responsibilities:
* Requirements Gathering: Establish workshops to gather requirements, produce stories that articulate business rules for systems, infrastructure, and business reporting.
* Project Leadership: Lead end-to-end ICT projects, including system development within ERP solutions, report creation, Excel analytics, and systems troubleshooting.
* Reporting and Analytics: Develop, manage, and maintain reports and visualisations using Power BI to identify Continuous Improvement opportunities.
* Infrastructure Design and Support: Design, implement, support, and upgrade IT infrastructure using Microsoft stack, including M356 services and migration, M365 Security, DevOps/Infrastructure as Code, ITSM, and MS Teams.
* Endpoint Maintenance and Development: Responsible for endpoint infrastructure maintenance, development, configuration, and deployment on organisational fleets of desktops and laptops using SOE tools like Intune and relevant cloud platforms.
* Azure Migration and Maintenance: Work on Azure to migrate legacy servers and maintain storage accounts and resource groups.
Personal Attributes:
* Independent Self-Starter: Independent self-starter with high attention to detail and ability to multitask in a fast-paced environment.
* Positive Attitude: Positive attitude and energetic approach with a genuine shared enthusiasm towards creating amazing student experiences and outcomes.
* Effective Communication: Demonstrated ability to effectively communicate both written and verbally.
* Sensitive Issue Recognition: Ability to recognise sensitive issues and initiate solutions in collaboration with senior management.
* Prioritization and Time Management: Ability to manage multiple and sometimes conflicting priorities and resources.
* Deadline Adherence: Ability to work within stringent deadlines.
* Documentation and Process Adherence: Fanatical about documentation, adhering to processes, standards, and documentation.
* Teamwork Qualities: Organised, blocks of time, recurring meetings, teamwork qualities, including culture building, mentoring, respect, and sharing.
Qualifications and Experience:
* IT Degree or Equivalent: Must have an IT degree or equivalent.
* Business Analyst or Technical Delivery Experience: 4+ years' experience working as a Business Analyst, technical delivery, or software engineer in medium to large environments.
* IT Compliance and Risk Experience: Experience delivering IT compliance and risk, or cybersecurity project outcomes.
* Data Analytics Skills: Strong data analytics skills.
* API Experience: Advanced experience working with APIs.
* Microsoft Stack Experience: 4+ years' experience designing, administering, and managing Microsoft stack, including M365, Azure, Power BI, Exchange, SharePoint, etc.
* Service Management Background: Strong Service Management background, including problem management, change management, and release and deployment management.
* Cloud Computing Experience: 4+ years' Cloud computing experience in Azure or AWS.
* ITSM Experience: Must have experience in ITSM (preferably ServiceNow).
* IT Governance Frameworks: Advanced knowledge of IT Governance frameworks and Essential 8.
* Australian Work Rights: Australian work rights.
* Working with Children Check: Hold a valid Working with Children Check or are willing to apply.
We offer a dynamic and supportive work environment that encourages professional growth and development. If you are a motivated and experienced Systems Infrastructure Expert looking for a new challenge, please submit your application.
Benefits:
* Competitive Salary
* Opportunities for Professional Growth
* Dynamic and Supportive Work Environment
How to Apply:
To apply for this exciting opportunity, please submit your resume and cover letter outlining your relevant experience and qualifications.
Contact Information:
Please contact us at [insert contact information] for more information about this role.