Museums Victoria is seeking an Operations Coordinator to lead the Outreach Program. The program brings the best of the museum beyond its walls, creating learning experiences for kindergartens, schools and general public throughout Victoria.
This role is responsible for the efficient day-to-day operation of the program, including coordinating scheduling, tracking and reporting, as well as staff support, analysing procedures, engaging with internal stakeholders and external clients to ensure broad access to museum resources.
The successful applicant will have strong organisational skills, experience in business planning, operational support, and data tracking, analysis, and reporting. Proficiency in ticketing and financial systems, as well as CRM applications and related procedures is also required.
The job involves:
* Coordinate annual staff scheduling and daily itineraries for the Outreach Program, ensuring efficient use of resources and alignment with business rules and staff expertise.
* Develop and maintain systems to support program delivery, track visitation and audience data, and contribute to internal and external reporting.
* Contribute to the development of new programs and delivering training for outreach learning facilitators, including safe operating procedures.
* Monitor daily operations, using sound judgment to identify and escalate issues to enhance efficiency.
The successful applicant will be a proactive, accountable professional with well-developed administrative, communication, and presentation skills. They will have experience in delivering engaging programs to diverse audiences across a range of settings.
The salary offered is $74,580 base + 11.5% superannuation. A current Victorian Driver's Licence and a willingness to obtain a Working with Children Check are also requirements.