Overview
Geeks2U is looking for talented IT support technicians to support home and business customers in their local area. Open to those running their own business, pursuing self-employed work, or seeking extra income alongside an IT career. We connect you with customers through our marketing activities and schedule jobs based on your availability and preferred service areas. You'll benefit from a full customer service team, seven days a week, with extended hours Monday to Friday. We handle invoicing and admin, so you can focus on solving tech problems.
About us
Geeks2U has been helping solve tech problems in Australia for over 15 years and has been a trusted part of Officeworks since 2019. We're Australia's number one provider of on-site and remote tech support. From setting up a new device to providing ongoing support to individuals and businesses, there's not a tech problem we can't solve.
About this opportunity
Geeks2U is seeking IT professionals to take on additional work and support both home and business customers in their local area. Whether you're running your own business with time to spare, pursuing self-employed work, or after extra income alongside your IT career, this could be the perfect opportunity for you.
We will connect you with our customers thanks to our extensive marketing activities and schedule jobs for you based on your availability and preferred service areas – it's all up to you!
You'll benefit from the support of a full customer service team, 7 days a week, with extended hours Monday to Friday. We handle the invoicing and manage the admin side of the business, allowing you to focus on what you do best: solve tech problems.
Availability and requirements
Availability:
Jobs may be available between 8am - 8pm every day (weekends included) – you set your own schedule.
Business Setup:
Must have an ABN and be operating as a business or sole trader.
Equipment & Transport:
Must have your own tools, troubleshooting equipment, access to parts, and a reliable vehicle.
Open to supporting our local Officeworks store in Launceston.
About you
We're looking for talented IT support technicians with the following attributes:
A passion for technology – you'll be helping setup, fix, and provide ongoing support for laptops, phones, printers, Wi-Fi routers and more.
A history of providing on-site tech support in a home or office environment.
Great customer service and communication skills.
The ability to explain technical issues without the jargon.
Your own vehicle and current driver's license.
Your own toolkit, troubleshooting equipment and parts inventory.
You hold an Australian Business Number (ABN) and maintain all necessary insurance for your business activities.
How to apply
If you like the sound of this opportunity, please click apply or email your company profile/resume to Eliza at [emailprotected].
Please note:
Only shortlisted applicants will be contacted. Due to the requirements of this opportunity, a criminal history check will be required for preferred applicants and their personnel.
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Salary and application questions
What can I earn as an IT Support Technician
Do you own or have regular access to a car?
Do you have an Australian Business Number (ABN)?
Do you have your own tools relevant to this role?
How many years' experience do you have in the IT industry?
Geeks2U is Australia's leading provider of on-site and remote tech support for both households and micro, small and medium-sized businesses. Founded in 2005, and acquired by Officeworks in 2019, Geeks2U delivers rapid and friendly tech support solutions seven days a week.
In a world run by computers and networks, we all rely on our tech devices. When they malfunction, we malfunction. Geeks2U are the heroes that come to the rescue when you need it most. When all seems lost, they save the day. Geeks2U are the tech saviours.
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What can I earn as an IT Support Technician
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📌 It Support Technician
🏢 Geeks2U
📍 Launceston