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Portfolio case manager

Lake macquarie
beBee Careers
Posted: 15 June
Offer description

Job Description

We are seeking a highly motivated and experienced case manager to join our team. As a case manager, you will be responsible for managing a portfolio of claims and delivering high-quality claims management services.

Key responsibilities include:

1. Managing a portfolio of claims and delivering high-quality claims management services.
2. Maintaining regular contact with customers and/or other stakeholders, in line with service standards ensuring they are consulted as part of the claims management process, informed of all key claim developments and aware of their obligations.
3. Proactively managing claims, identifying, and managing return to work barriers on individual claims and implementing strategies to address these.
4. Ensuring data is maintained through correct data entry.

You will have the opportunity to work closely with our customers and stakeholders to ensure that claims are managed efficiently and effectively.

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