What you'll be working on
We are currently seeking an experienced Warehouse Operations Manager to join our SpS Service Logistics team based at our Banksmeadow Station.
This role is responsible for leading the warehouse operation, overseeing SpS Operations Agents and Supervisors, and ensuring the safe, compliant, and efficient execution of all warehousing activities in line with customer and contractual expectations.
Key responsibilities include:
Lead and manage day-to-day warehouse operations, providing strong leadership to Supervisors and SpS Operations Agents
Champion a Safety Above All culture, ensuring full compliance with HSEQ requirements, policies, and procedures at all times
Drive operational performance by ensuring strict adherence to standard processes and policy, while actively identifying and implementing process improvement opportunities
Manage workforce rosters and resourcing, ensuring adequate staffing levels to meet operational demand while contributing to cost control and labour efficiency
Monitor and control operational costs, supporting financial targets through effective planning and utilisation of resources
Work closely with customers and internal stakeholders to ensure all contractual and internal performance standards (KPI's) are consistently met and exceeded across:
Inventory accuracy
Quality & Safety standards
Inbound and outbound operations
Picking and put-away activities
Ensure service delivery aligns with customer requirements, service level agreements, and operational best practice
Collaborate with cross functional Service Logistics teams, customers, and other internal teams to maintain strong relationships and deliver a high level of customer satisfaction
Support continuous operational improvement with a focus on safety, quality, productivity, and customer outcomes
Post Code: **** Banksmeadow
What you'll bring to the team
To be successful in this role, you will bring hands-on operational leadership experience and a strong commitment to safety, process discipline, and service excellence.
You will demonstrate:
Hands-on management experience with the ability to problem solve and make decisions in a fast-paced environment
Excellent communication and interpersonal skills, with the ability to influence staff in improving service levels and working together in a team environment
Well-developed computer literacy skills
Prior experience delivering service quality and productivity results in a leadership or management capacity
Ability to work flexible and, on occasion, irregular hours, as well as be on call outside of normal office hours
Knowledge of business levers, processes, structures, and finance
Good knowledge of operations processes and related technology
The ability to adopt and lead our Safety Above All culture
Reliability with a can-do attitude and the willingness to go above and beyond for the customer
Commitment to the Purple Promise: "I will make every FedEx experience outstanding"
Interested?
Everyone at FedEx has a part to play.
It's about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done.
And whether you're a business leader or delivery driver, you'll be empowered to take responsibility and overcome each challenge in your own way.
If this position and working environment sound like the right fit for you, then do no wait and please apply today.
FedEx was built on a philosophy that puts people first, one we take seriously.
We are an equal opportunity /affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
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