−Join a high performing product squad and be responsible for the User across all stages of the operating model and organisational design of
the new service, ultimately ensuring there is 'no bias' in end user experience
−Conduct research across the various forms including review of reports, previous experiments undertaken by various experts in the sector—
to come to a point of view around what we know, where there may be bias and where we still have questions
−Leverage IBM Subject Matter Experts knowledge and thought leadership to appreciate domain expertise.
−Apply your systems and process thinking and HCD skills
−Provide research results to product team
−At time, provide deliverables, reports, presentations, and/or videos to document and bring to life insights in an engaging and inspiring way
−Oversee the service design process to ensure the squad adheres to the research findings and help remove 'bias' in design
−Work within cross-capability teams of researchers, UI designers, Product Engineers, Product Managers and SMEs to create and manage a
product's lifecycle
−Participate in the IBM Design Chapter
−Find novel ways to build a sustainable culture of design and design thinking at IBM