We are growing and there is a new position for a Service Manager
Thinking of re-location ? An exciting career opportunity exists for a motivated team leader to join our Service Department in Townsville, Tropical North Queensland.
WHO ARE WE? WHY JOIN US?
We are a member of the Pickerings Group of Companies with a wide representation throughout the Northern Territory and Regional Queensland, it is no accident that the Pickerings Group is ranked in the top 20 private companies in Queensland, the top 500 private companies in Australia and is one of the top 4 private automotive groups in the Nation.
Pickering's Auto Group offers a diverse range of vehicle solutions, from luxury cars to commercial and family cars. The dealership consistently experiences growth and remains a leading business in the region. This has been achieved through high performance, fostering an outstanding work culture and environment, and consistently delivering best practice in sales and service.
THE ROLE
The Service Department with diagnostic and quick service bays, accompanied by a great team of Technicians and Service Advisors with a wealth of experience. The Service Manager position would provide support for the Service Advisors and Workshops to enhance the customer focus experience. Training will be undertaken for the position.
The role of the Service Manager is to work collaboratively with both teams to aide in the achievement of service objectives and customer satisfaction. Our team has access to extensive high-quality services, equipment and job training; we can offer our customers the highest quality of service, and the most competitive and feature packed products in the marketplace.
As the Service Manager, you are a direct connection between our customers, our service team and our business partners. You are responsible for delivering these products and services to our customers, providing them with a tailored solution to their individual needs.
IS THIS YOUR NEXT STEP UP?
WHAT ARE WE LOOKING FOR INCLUDES:
The successful applicant will be able to demonstrate.
* Experience as an Service Manager or 2IC Manager achieving outstanding CSI results
* Experience in working in a fast paced and high-volume capacity (up to 45+RO's a day)
* Dealership experience and/or multi brand exposure
* The proven ability to lead and develop a team
* Self-motivated attitude, excellent planning and time management
* A passion to strive for customer service excellence
* Ability to meet and exceed sales targets
* Customer Service experience and/or trade qualification would be advantageous.
SO WHAT ARE WE OFFERING TO ENSURE YOUR SUCCESS?
Our General Fixed Operations Manager and Workshop Team Leader have over 50+ years of experience to ensure your success within the position. Pickerings pride ourselves on providing ongoing management support and development systems that will assist you in your position. In addition, you will be remunerated with an attractive salary package including company drive car and uncapped commission structure.
We have a number of additional benefits for our staff including:
* Fantastic Health & Wellbeing programs
* Staff Gym program
* EAP Program
* Exclusive Employee Private Health Insurance and Superannuation Offering
* Social calendar and events
APPLY NOW:
All applications will be held in strict confidence, if you believe you have what it takes then click on apply now
For a confidential conversation in relation to the role, please contact Human Resources
Only shortlisted applicants will be contacted.