Job Title: Customer Engagement Specialist
About the Role:
As a Customer Engagement Specialist, you will have the opportunity to share your passion for wine, beer, and spirits with customers. You will be an expert in providing great customer experiences, working with enthusiasm, energy, and pace.
Responsibilities:
- Provide exceptional customer service by engaging with customers and answering their queries.
- Maintain a high level of product knowledge to assist customers with their purchases.
- Work effectively in a team environment to achieve sales targets and provide excellent customer service.
Requirements:
- 1-2 years experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Availability to work a variety of shifts, including weekends and public holidays.
What We Offer:
- Competitive hourly rate.
- Opportunities for career progression and professional development.
- A dynamic and supportive work environment.
Why Join Us?
We are committed to creating a workplace that is safe and respectful for our team members. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. We also offer flexible work arrangements, additional leave, and parental leave entitlements.
Think you have what it takes to join our team? Apply now and take the first step towards a rewarding career as a Customer Engagement Specialist.