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Frontline patient care specialist

Gatton
beBeeCustomerFocused
Posted: 13 December
Offer description

Job Summary

We are seeking a skilled Receptionist/Patient Services professional to join our healthcare team.

This role involves providing exceptional customer service, scheduling appointments, and maintaining accurate patient records.

The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and maintain confidentiality in accordance with privacy legislation.


Key Responsibilities

* Provide a welcoming experience for patients as the first point of contact.
* Schedule and confirm appointments for multiple imaging modalities.
* Accurately register patients and verify referral and billing details.
* Process Medicare billing, payments, and perform end-of-day banking tasks.
* Maintain accurate patient records and complete data entry tasks.
* Communicate clearly and professionally with patients, referrers, and internal teams.

This is an exciting opportunity for individuals who value delivering high-quality service in a dynamic healthcare setting.

As a valued member of our team, you will have opportunities to develop your skills and contribute to the success of our organization.

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