4 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Job DescriptionJoin the DXC team and contribute to bringing DXC’s claims management expertise to the people of New South Wales.Job DescriptionJoin the DXC team and contribute to bringing DXC’s claims management expertise to the people of New South Wales.As Claims Support Officer you will demonstrate a commitment to customer satisfaction with regards to internal and external customers in all activitiesTo be successful in this role, you will haveRelevant tertiary qualification in business or related discipline; or equivalent experienceProven people management experience at a senior levelFinancial managementExperience analysing and interpreting statistical and performance-related dataStrategic ability and planning and execution skillsTechnical knowledge/industry experience:Sound understanding of crucial agent remuneration driversA sound understanding of each role position and function within the claims environment and the associated performance expectations and requirements of these rolesCommitment to the philosophy of a case management model of practiceComputer skills: Outlook, intermediate knowledge of the Microsoft Office suite, claims management systems outcomes.Experience And Knowledge IncludeExperience with coachingComplaint management and resolution outcomesWorkers Compensation Insurance Policy, legislation and associated compliance issuesSignificant experience in claims management or in a statutory benefits systemFlexible working arrangementsOur virtual first approach means we offer a high degree of work flexibility. Our teams are spread across multiple geographies delivering a broad range of services. We tailor working arrangements that work for our people. These include working from home, within metropolitan or regional offices, and on customer sites.Employee BenefitsDXC offers competitive remuneration, benefits, training, and career opportunities, reflecting our commitment to improving the lives of our employees and the communities in which we live and work.Some Of These Benefits IncludeExtensive resources to support your onboarding and continued development, including DXC UniversityDXC recognition, our global virtual platform which fosters a culture of appreciation and celebration with real-time reward and recognitionMore time to do the things you love with flexible leave options, including purchased leaveTime to give to the community with charitable and emergency services volunteer daysAn Employee Assistance Program to support you and your familyNovated leasing, discounted health insurance, paid parental leave and many other discounts.We know that great people refer great people. We will reward you when you bring your friends and family to work at DXCDXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this into action through our social impact practice.If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at DXC Consulting & Engineering Services by 2xSign in to set job alerts for “Support Officer” roles.Artarmon, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoNorth Ryde, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$80,000.00-A$95,000.00 2 weeks agoTechnical Support and Customer Experience OfficerSeven Hills, New South Wales, Australia 1 day agoRandwick, New South Wales, Australia 6 days agoNorth Ryde, New South Wales, Australia 1 week agoMacquarie Park, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 1 month agoMillers Point, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoTechnical Support Engineer - Windows PerformanceTechnical Support Engineer - Windows NetworkingNorth Ryde, New South Wales, Australia 2 weeks agoSilverwater, New South Wales, Australia A$90.00-A$100.00 2 weeks agoSydney, New South Wales, Australia A$425.00-A$450.00 3 weeks agoMinto, New South Wales, Australia 16 hours agoArtarmon, New South Wales, Australia 2 days agoCustomer Support Engineer (based in Sydney/Melbourne)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 8 months agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 4 days agoMacquarie Park, New South Wales, Australia 1 year agoNorth Ryde, New South Wales, Australia 19 hours agoSupport Service Officer - Royal North ShoreSt Leonards, New South Wales, Australia 1 week agoTechnical Support Engineer - Windows NetworkingMillers Point, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 1 day agoWe’re unlocking community knowledge in a new way. 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