Telstra Retail: Casual Customer Service & Sales Consultant MUSWELLBROOK
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
About the Role:
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Muswellbrook store is hiring a Retail Consultant to join the team on a Casual basis. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It's a target-driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.
What We Offer:
* Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running
* 30% off Telstra services
* Continuous training from management, to keep enhancing your skills and helping you grow
* Telstra SIM card
* Exclusive discounts and offers across 240 brands and partners
* 16 weeks paid parental leave for primary and secondary carers
Key Responsibilities:
* You'll be continually trained up on all the latest cutting-edge tech and gadgets
* Your knowledge, progressive sales approach, and consultative service superpowers will help you support and provide solutions for our customers
* You'll be able to easily build a connection with a variety of new and existing customers
* You can quickly develop customised solutions for customers
* You've got a drive to reach (and exceed) sales targets and KPIs
About You:
- You have experience in a customer-facing role
- You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
Benefits:
* We work flexibly at Telstra, talk to us about what flexibility means to you
* When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process