Customer Service Representative
This role requires a professional who can provide exceptional customer experiences, ensuring the store is always clean, stocked and welcoming for guests. The ideal candidate will be able to multitask and manage their time effectively in a fast-paced environment.
About You
* You are dedicated to delivering outstanding customer service
* You are comfortable working independently as well as within a team
* You have the physical ability to stand for long periods of time and may require moderate to heavy lifting and reaching
* You have the flexibility to work various shifts, including evenings, mornings and weekends
* You are eager to learn and promote our products and services
About This Role
We are seeking a skilled Customer Service Representative to join our team. As a key member of our sales floor staff, you will play a critical role in driving customer satisfaction and loyalty.
Key Responsibilities
* Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently
* Maintain a high level of product knowledge, advising customers on our range of products and services
* Work collaboratively with colleagues to achieve sales targets and drive business results
* Assist with visual merchandising, maintaining a visually appealing store environment
* Contribute to the overall success of the store by identifying opportunities for improvement and implementing solutions
What We Offer
As a valued member of our team, you can expect:
* A competitive salary and benefits package
* Ongoing training and development opportunities
* A dynamic and supportive work environment
* The chance to work with a leading retail brand
About Us
We are a leading retail organization, committed to providing an exceptional shopping experience for our customers. Our vision is to deliver outstanding customer service, while driving business growth and profitability.