We are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support and maintenance services to clients in various industries.
The Technical Support Specialist will be required to travel to client sites to diagnose and repair equipment, as well as provide training and support to end-users.
Responsibilities:
* Travel to client sites to provide technical support and maintenance services
* Diagnose and repair equipment, including mechanical, electrical, and software issues
* Provide training and support to end-users on equipment operation and maintenance
* Install and configure new equipment and software
* Maintain accurate records of service calls, repairs, and equipment inventory
* Collaborate with other team members to identify and resolve technical issues
* Communicate effectively with clients to ensure their satisfaction with our services
Qualifications:
* High school diploma or equivalent
* Technical degree or certification in a related field
* 2+ years of experience in a similar role
* Strong mechanical and electrical skills
* Experience with troubleshooting and repairing equipment
* Excellent communication and customer service skills
* Ability to work independently and as part of a team
* Willingness to travel to client sites as needed
Benefits:
You will have the opportunity to work with a growing nationally recognised employer which boasts good staff culture, and a strong support network.
The right candidate will have the opportunity to progress within this company.
There is outstanding opportunity to earn with unlimited overtime on offer to the right person.
About Us:
We are a fast-growing, innovative company offering quality products and services supported by national servicing and spare parts.
We are looking for passionate, and hard-working people who are not afraid to put in the effort and be rewarded for their efforts.