Join a Team of Banking Professionals
As a Customer Advisor, you will be the face of our branch and customer service team. You will have the opportunity to make a difference in people's lives by helping them achieve their financial goals.
Key Responsibilities:
* Explore customers' needs through in-depth conversations to help them achieve their financial goals and partner with different specialists within the branch.
* Keep up with constant change and support our customers with their digital literacy and online banking needs as we continue to innovate our offerings.
* Be the face of the branch and customer service, become our customers' go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront.
* Embrace an attitude of lifelong learning and bring your brilliant mind to take your career to the next level with on-the-job training and external development opportunities.
* Build connections and support our customers, give back and make our communities a better place while having some fun along the way.
Requirements:
* Experience in a customer service environment and the ability to achieve targets.
* Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
* Confidence to communicate with new and existing customers face to face and over the phone.
* Eagerness to understand and communicate what makes us different.
* Drive for collaboration - mateship is crucial for us to work together and achieve our goals.
* Experience in the banking and finance industry is a plus but certainly not essential.
Benefits:
* Health and wellbeing support including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
* Take your learning to the next level through our corporate university 'BEN U'.
About Us:
We are a company that truly values diversity and inclusion. We believe that everyone deserves equal opportunities and a chance to succeed. Our mission is to provide excellent customer service and make a positive impact on our communities.
Why Work With Us?
* Make a difference in people's lives by helping them achieve their financial goals.
* Be part of a team that truly values diversity and inclusion.
* Take your career to the next level with on-the-job training and external development opportunities.
Apply Now:
If you are passionate about making a difference and want to join a team of like-minded professionals, please submit your application today.
Screening and Interviews:
Screening and interviews may commence prior to closing date.
Seniority Level:
Entry level.
Employment Type:
Full-time.
Job Function:
Finance.
Industry:
Banking.
Keywords:
Customer Service, Banking, Finance, Teamwork, Collaboration, Communication, Adaptability, Problem-Solving, Customer Focus.