Customer Service Coordinator - Newcastle Engineering and Industrial Solutions
1 day ago Be among the first 25 applicants
The next step in your career starts here...
Permanent, full time positionGrow your career at Coates
As the first point of contact for customers at our Newcastle branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions.
You'll Enjoy Variety In Your Role Including
Addressing customer needs in person, by phone and emailGenerating hire schedules, quotes, and invoicingCoordinating equipment deliveries, transfers, pick-ups, repairs & breakdownsYou may also occasionally need to assist customers and colleagues in the yard with loading equipment
What You'll Get In Return
Development and career progression pathwaysFlexible working options available—let's discuss what works best for youAccess to our employee discounts, benefits and wellbeing programPurchased additional leave programNovated leasing and salary sacrifice12 weeks Paid Parental Leave in addition to government parental leave scheme
Volunteering opportunities through the Coates Foundation
What You'll Bring To The Role
Previous face-to-face customer service experienceA desire to provide amazing customer experienceGeneral computer skills (MS Word, Excel, Outlook)Capability to learn and absorb technical information
If you've got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire.
Looking for more reasons to join Coates?
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.
We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation.
We also provide opportunities for growth through our leadership and development programs.
But our impact doesn't stop there.
Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.
Visit careers.coates.com to learn more about our values and opportunities.
Unlock your next career opportunity – apply today
Diversity and inclusion are at the heart of our culture.
Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
Coates.
Equipped for you.
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