General Manager – Commercial
Location: Port Melbourne, Victoria, Australia
About the Prospect: As the General Manager – Commercial, you'll lead the Total Tools & Hardware Group's commercial growth strategy across key market segments. This senior role blends strategic planning with hands‐on execution, requiring a strategic thinker who balances big‐picture horizons with detail‐oriented delivery.
What You Will Be Doing
- Develop and implement commercial strategies aligned with the group's vision and growth objectives.
- Own the profitability and expansion of commercial accounts and strategic partnerships.
- Build relationships with key stakeholders, including C‐suite clients, government bodies, and industry partners.
- Oversee commercial tenders, bids, and contract negotiations while identifying new business opportunities.
- Collaborate with the merchandise team to optimise product range and inventory for commercial clients.
- Recruit, lead, and mentor a high‐performing commercial team.
- Foster strong internal collaboration across marketing, finance, and operations.
Qualifications
- Proven experience in a senior sales, commercial, or business development leadership role.
- Demonstrated success building and growing a commercial business.
- Strong negotiation skills and a track record of building strategic partnerships.
- Relevant qualifications in Business, Sales, Marketing, or a related field.
- Exceptional leadership skills with the ability to coach, mentor, and motivate teams.
- Excellent stakeholder management and communication skills.
What's On Offer
- Extra Leave – 5th week of annual leave, 2 well‐being days, and 1 volunteer day annually.
- Career Growth – Endless learning and development opportunities.
- Parental Leave – 12 weeks of gender‐neutral paid leave for primary carers.
- Inclusive Culture – Bronze Employer for LGBTQ Inclusion.
- Neutral Pay Gap – Gender pay gap under 5% (WGEA 2024–2025).
- Mental Health – Gold accreditation by Mental Health Australia.
- Flexibility – Flex Ready and Family Friendly Workplace accredited.
Join the Total Tools Family
The Total Tools & Hardware Group is more than a network of tool retailers. Backed by trusted brands such as Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint‐venture, franchisee, and company‐owned stores across Australia. With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job – big or small.
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