We are seeking a Customer Service Representative to join our dynamic team. As a key member of our retail staff, you will play a vital role in delivering exceptional customer experiences and driving sales growth.
Our ideal candidate is a passionate and enthusiastic individual with a strong commitment to customer service. You will possess excellent communication skills, be able to work effectively in a fast-paced environment, and have a proven track record of meeting or exceeding sales targets.
The successful candidate will have a customer-centric approach, a friendly and energetic personality, and the ability to build strong relationships with customers and colleagues alike.
Key responsibilities will include:
* Providing high levels of customer service and building rapport with customers
* Sound cash handling and EFTPOS procedures
* Learning and maintaining solid product knowledge across all business pillars
* Maintaining high store standards, assisting with merchandising and presentation
* Working towards budgets, targets, and KPIs
* Assisting with stock control and quality management
* FOLLOWING national legislation, WHS, and security guidelines
A valid Police Check Report will be required if successful in the interview stage.