Job Description:
As a Customer Advisor, you will play a pivotal role in delivering exceptional customer experiences. Your primary responsibility will be to provide high-quality support to our customers, empowering them to achieve their goals.
You will be the first point of contact for our customers, putting their needs at the forefront of everything you do. This includes identifying suitable products and services, as well as demonstrating our Smarter Banking options to make banking simple, easy, and secure.
Required Skills and Qualifications:
* A passion for delivering quality, gold-class experiences for diverse customers
* A team player with a keen eye for detail, ensuring every transaction is efficient and accurate
* Customer-centric thinking and an appreciation for inclusion and diversity
Benefits:
* Access to competitive rates and reduced fees on home loans, credit cards, and insurances
* Extensive range of benefits and discounted offers on Travel, Fitness, Events, and Technology
* Variety of leave benefits, including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave
Others:
Our people are customer-obsessed, prioritizing the needs and satisfaction of our customers above all else. We foster a culture of equity and respect, where everyone feels valued and appreciated for being their authentic selves. We also offer tailored career development programs, upskilling, and mobility opportunities to ensure our employees are set up for success.