Flight Operations Coordinator
We are seeking a highly skilled and experienced Flight Operations Coordinator to join our airport operations team in Sydney. As a key member of the team, you will be responsible for supervising and controlling flight-handling activities such as Flight Editing, Check-in, Transfers, and Boarding.
Key Responsibilities:
* Act as a Station coordinator in liaison with Ground Handling Agents (GHA) and QR Department to ensure on-time performance targets are met.
* Supervise airport team in achieving on-time performance and facilitate Ramp Handling activities in liaison with GHA, Caterers, Fuels, Maintenance, Cargo, and Crew to expedite departure.
* Utilize maximum resources by planning efficient duty allocation for Customer Service Agents and ensure efficient use of manpower during duty period.
* Review aircraft allocations according to the Movement Signals / Late Arrivals / Loads etc. and ensure all departments are aware of operational messages and requirements.
* Provide support to Airport Services Duty Officer in case of Flight Disruptions, Misconnections, and Denied Boarding and ensure passengers are provided with full support during any disruption on his shift.
Requirements:
* Bachelor's Degree or equivalent
* Fluent in English both written and spoken
* Advanced Customer Relations trainings such as Passenger services (Altea), Baggage Services (World Tracer), Ground operations (GSM/GOM), Dangerous goods Regulations, weight and balance, Sound knowledge of Amadeus Reservations & Ticketing, including ID/AD tickets (Industrial/Agent Discounted tickets)
* High computer literacy
* 5 years of job-related experience required
* Should have the legal rights to live and work in Australia
About Us:
We are a global aviation leader with 12 different businesses coming together as one. We've grown fast, broken records, and set trends that others follow. Whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story of spectacular growth and determination.