Breakthrough Haematology is a Clinical Haematology medical practice dedicated to providing patient focused treatments to people with blood cancers and disorders.
Role Description
Full Time position responsible for providing high level administrative support and co-ordination to Professor Cheah and the clinical care team.
Your responsibilities will include:
Meticulous data entry and management of all patient information required for clinical review and treatment, including personal details, referrals, appointments, medical tests and imaging and hospital bookings via Gentu, Charm and other communication channels as directed
Answer the telephone, respond appropriately to patient queries and situations
Manage outpatient clinics, including meet and greet for in person attendance, video audio visual checks for virtual waiting room, arranging follow up medical appointments and hospital bookings as directed
Manage incoming and outgoing correspondence, including referrals, letters, results, imaging, bookings via Gentu and other electronic software
Process payments and healthcare claims with medicare, DVA, Defence and health funds and follow up unpaid accounts
Liase with various clinical trial centres across WA to co-ordinate continuity of care and accurate billing
Diary management
Demonstrate a sensitive and compassionate manner with patients and relatives in view of the delicate nature of their diagnosis
Other duties as directed from time to time
We will provide
tailored in house training to help you thrive in the role
a positive high quality office environment
access to daily reduced fee staff parking on site
Experience
This role requires a team player who enjoys working autonomously and across all levels of the practice.
In-house training is provided.
The following experience is highly desirable:
Hospital clerical or nursing position
Senior medical secretary or practice manager position
Gentu and Charm medical management software
High level Executive assist
Administration support of Specialists, Radiology providers and/or Pathology providers
Health Fund support services
Clinical trial co-ordination and support services
Apply
Apply now to work in our established practice and join our team.
Please note only shortlisted candidates will be notified.
Your application will include the following questions:
How many years' experience do you have as a medical secretary?
Do you have experience in administration?
Which of the following statements best describes your right to work in Australia?
Do you have data entry experience?
Do you have customer service experience?
Do you have secretarial experience?
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