Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards of safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
* Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
* Manage teams of 24x7 engineering technicians in all facets of their career.
* Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
* Coordinate daily with third party vendors ensuring adherence to contracted SLAs.
* Effectively and efficiently manage the operations budget and expenditures.
* Operate as the after hours on-call Data Center Facility Manager for the data centers in the region.
* Respond to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s).
Basic Qualifications
* 2+ years of people management and team development experience.
* 5+ years of engineering work managing large‐scale services experience.
* Experience in people management and team development.
* Experience in engineering work, managing large‐scale services.
* Experience maintaining SLAs through the implementation of proactive issue detection and reporting.
* Experience operating a mission‐critical team or product.
* High school or equivalent.
Preferred Qualifications
* 3+ years of work in a management position with 5 or more direct reports experience.
* 5+ years of work in data centers with an emphasis on building and equipment operation experience.
* Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
* Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units.
* Experience in a management position with 5 or more direct reports.
* Experience working in data centers with an emphasis on building and equipment operation.
IDE statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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