At a rapidly growing beverage brand, we're helping people cut back on alcohol without missing the vibe. our product was created to offer a healthier way to unwind with sparkling waters made from hops, adaptogens, and nootropics. we're hiring an operations leader: someone who lives and breathes logistics, can manage 3pl partners, and understands the differences between direct-to-consumer fulfilment and retail/wholesale distribution.
your key responsibilities will include:
leading end-to-end operations
* production planning, warehousing, parcel delivery and freight management
managing strong relationships
* with 3pl partners, freight providers, and suppliers
owning dtc logistics and retail logistics
* parcel delivery, shopify/starshipit integrations, inventory control
* edi compliance, pallet shipments, retailer service level agreements
developing operational policies and processes
* cost controls, sop development, team growth and talent management
driving continuous improvement across all operations
* speed, cost, and quality enhancements through data-driven insights and analysis
qualifications:
* 4+ years in operations/logistics, with proven dtc fulfilment and retail distribution experience
* proven leadership experience, not just execution, but owning operations as a business function
* strong background in both dtc fulfilment and retail logistics (must have done both)
* hands-on with shopify, starshipit (or similar platforms) and inventory/erp systems
* deep experience managing 3pls and freight providers
* data-driven, highly organised, and comfortable working in a scale-up environment
* leadership style: clear communicator, collaborative, decisive under pressure