Company Description Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! " Job Description First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for youLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Employee benefit card offering discounted rates at Accor worldwideAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21What you will be doingGreet, check-in, respond to requests and settle accounts while providing exceptional serviceTake initiative to add a personalized experienceProudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling Qualifications Team spiritEnthusiasticSpontaneous and empathicGood listening skills and ability to anticipateGood presentation, confident speaking skillsDynamicSales oriented Additional Information experience is an assetPrior experience working with Opera or a related systemFluency in English and French, Dutch is a plus.