Why You'll Love This Role:
* Amazing Culture: Join a team where people stay long-term and feel like part of the 'family'.
* Opportunity for growth: This role has become available due to an internal promotion, and there's chance for you to step up in the team also.
* Job Stability & Security: Enjoy peace of mind with a secure role in a reputable company.
* Supportive Team: Work alongside experienced professionals who are eager to help you succeed.
* Ideal Location: Based in Chelsea Heights, conveniently located just off the Mornington Peninsula Freeway.
* Permanent position: Full time with hours of 8:45am - 5:00pm in the office (no, there is no hybrid model here but everyone loves coming in to the office to work together each day)
About the Company:
A well-established global distributor known for producing high-quality products for the building and construction industry. Their solid reputation in the industry means they have a strong base of repeat customers. With multiple offices and warehouses nationally, there are so many areas for growth and development - and this company want to help you achieve that!
Role Responsibilities:
In this role, you'll provide exceptional customer service and administrative support, including:
* Handling customer enquiries
* Managing stock availability and order status
* Providing delivery updates and handling backorders
* Assist with warranty claims and product issues
* Updating the CRM (Pronto) system
* Sales administration
You'll receive full product training and have a supportive team to guide you, ensuring your success in the role.
What You'll Need:
* At least 2-3 years of experience in customer service/admin in an office setting
* A positive attitude and eagerness to learn in a fast-paced environment
* A love for teamwork and the drive to grow your career
If you're looking to start or advance your career in an office environment, this could be the perfect opportunity for you. We can't wait to see your application!