Job Overview
Duty Managers lead from the front, driving sales and customer satisfaction. They supervise team members and implement effective operational processes.
* Key Responsibilities:
* Opening and closing the store and managing shifts effectively.
* Providing constructive feedback to enhance team performance.
* Supporting training and onboarding of new team members.
* Delivering exceptional customer service at all times.
* Ensuring product availability and maintaining a safe working environment.
Qualifications
* Use initiative to drive quality and efficiency improvements.
* Communicate effectively with colleagues across levels – teamwork is essential.
* Exhibit professionalism, fairness, and responsibility in every interaction.
* Manage workload effectively, even under pressure.
* Promote a positive team spirit that fosters collaboration and innovation.
* Provide customers with consistently polite and courteous service.