The Medical Management Team provide a crucial role in supporting road safety in the ACT, working towards the ACT Government commitment to vision zero – no deaths or serious injuries on our roads. In line with this, ACT Driver Licence holders must declare medical conditions and ongoing monitoring of medical conditions (and medical fitness for some types of driver licence). The Medical Management Team work closely with General Practitioners, Specialists, Occupational Therapists and the Fitness to Drive Medical Clinic to ensure licence holders meet the medical standards required to hold a licence, and to support licence holders to retain their licence through conditional licences where appropriate. The Medical Management Team also have an important role in supporting the ACT Community through helping licence holders to understand and meet their obligations under the Road Transport legislation. This position will assess and investigate medical issues and produce correspondence to clients and medical professionals. You will have an important role in assisting with the more complex customer situations. Applications are sought from those with excellent communication skills, the ability to provide high quality customer service within a regulatory environment and the ability to plan and set priorities to deliver high quality work in a timely manner. We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply. Notes: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Opportunities for flexible working options could include hybrid working, being a combination of working from home, designated office based and FlexiSpace working locations across the ACT. How to Apply: Applicants should submit their curriculum vitae and a pitch of no more than two pages detailing examples that demonstrate their claims against the Position Description. Applications should be submitted via the Apply Now button below. City and Environment City and Environment Directorate was established on the 1 July 2025. This new directorate is an amalgamation of positions previously advertised under Environment, Planning and Sustainable Development Directorate and Transport Canberra and City Services Directorate. LI-DNI