About The Role
ARRCS is actively sourcing a Return to Country Support Officer to join their team on a full-time basis. The role offers an hourly rate of $35.17 - $38.37 / hour gross (dependent on skills and experience). Based in Alice Springs, Northern Territory, this position involves supporting the program's operations through driving, maintenance, cleaning, and servicing Troopy vehicles.
Additionally, you will provide administrative support, including data logging for reporting, booking vehicles, managing logbooks, record keeping, and delivering customer service to clients and families wishing to use this service.
This role is ideal for a proactive individual comfortable working autonomously with minimal supervision. You should have excellent computer skills, enjoy coordinating bookings, and ideally have experience working with First Nations communities and strong cultural knowledge. Customer service skills are essential, as you will be the first point of contact for many users of this service.
Travel to remote communities may be required, with possible overnight stays.
Benefits Of Working For Us
ARRCS is the largest Aged Care Provider in the NT, offering opportunities across Alice Springs, Tennant Creek, Katherine, or interstate pathways to Uniting Care QLD:
* 4 Weeks Annual Leave + 17.5% Leave Loading
* Annual pay increases per our Enterprise Agreement
* Salary Packaging through CBB
* Access to 70,000 Training and Development Courses via our Learning Platform
* Telus Employee Wellbeing & Emotional Support
Skills & Experience
Candidates should have:
* Knowledge of Aboriginal and Torres Strait Islander culture, values, and social health issues
* Experience supporting and advocating for Aboriginal families
* Current manual NT Drivers License
* Strong organizational skills and ability to work independently
* Excellent communication skills for phone and email inquiries
* Previous administrative experience with intermediate computer skills
About The Business
Australian Regional and Remote Community Services (ARRCS) is a not-for-profit provider offering aged care and community services, including Residential Care, Home Care, School Nutrition, and Early Learning programs in the Northern Territory. Our vision is to foster communities where people thrive, providing regional care from Darwin to Docker River. We prioritize genuine community connections, enabling clients with agency, pride, and dignity. Our success relies on having the right people in the right roles to deliver consumer-centered service.
Pre-employment Requirements
Applicants must have or be willing to obtain:
* A National Police Check (within last 3 months)
* Current Influenza Vaccination
* NDIS Screening check or proof of application
We value compassionate, knowledgeable staff committed to personalized care and community engagement. We encourage applications from Aboriginal and Torres Strait Islander peoples, those with disability experience, CALD communities, and LGBTQI+ individuals.
For further discussion, contact our Talent Acquisition team at or call 08 8982 5200.
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