Administrative Support Officer Role Summary
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Are you a detail-oriented and organized individual seeking a dynamic administrative role in healthcare? This position offers the perfect opportunity to utilize your exceptional customer service skills, attention to detail, and ability to work effectively in a fast-paced environment.
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As an Administrative Support Officer within our John Hunter Admissions Service team, you will play a vital role in ensuring seamless admissions processes for patients and their families. Your primary responsibilities will include:
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* Accurate data input and records management
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* Revenue management and billing tasks
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* Providing exceptional customer service to patients, families, and clinical teams
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* Supporting team operations to ensure smooth admission processes
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* Utilizing various electronic systems and digital tools to complete work activities
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To be successful in this role, you will possess relevant administrative qualifications and/or equivalent experience, strong customer service skills, the ability to work independently, maintain confidentiality, and exercise discretion.
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This is a fantastic opportunity to join our team and contribute to delivering high-quality patient care. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply.
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Key Responsibilities:
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* Provide exceptional administrative support to ensure efficient admissions processes
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* Manage accurate and up-to-date records and data
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* Collaborate with clinical teams to provide timely and effective support
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* Contribute to maintaining a positive and respectful work environment
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* Embody our organization's values of compassion, professionalism, and precision in all interactions
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Requirements:
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* Relevant administrative qualifications and/or equivalent experience
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* Strong customer service skills and ability to interact effectively with patients, families, and clinical teams
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* Ability to work independently, maintain confidentiality, and exercise discretion
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* Excellent organizational and time management skills
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* Proficiency in utilizing electronic systems and digital tools
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Benefits:
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* Opportunity to work in a dynamic and supportive team environment
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* Professional development and growth opportunities
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* Competitive remuneration package
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* Salary packaging options
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* Employee assistance program
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What We Offer:
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* A supportive and inclusive workplace culture
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* Ongoing professional development and training
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* Opportunities for career advancement and growth
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* A competitive remuneration package
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* Work-life balance initiatives
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How to Apply:
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If you are a motivated and organized individual with excellent communication skills, please submit your application, including your resume and a cover letter outlining your suitability for this role.
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Seniority Level: Entry level
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Employment Type: Full-time
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Job Function: Administrative
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Industry: Hospitals and Healthcare
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