Provide day-to-day administrative and front-line support to ensure smooth office operations. The role involves handling incoming calls, managing administrative tasks, capturing and reporting information accurately, and assisting with accounts follow-ups. The position suits someone organised, reliable, and able to work independently while maintaining a professional customer service approach.
Responsibilities
* Answer and manage incoming phone calls in a professional manner
* Accurately capture, record, and relay information from calls and correspondence
* Perform general administrative tasks including data entry and document management
* Monitor and follow up Accounts Payable and Accounts Receivable (AP/AR) items as required
* Maintain clear and organised records, spreadsheets, and email communication
* Prepare simple reports or summaries of captured information when required
* Provide general office and administrative support to the team
* Ensure communication and information are recorded clearly and concisely
Skills & Experience
* Strong phone manner and customer service skills
* High attention to detail with accurate data entry capability
* Strong organisational and time-management skills
* Ability to work independently and manage tasks without close supervision
* Clear written communication and ability to summarise information effectively
* Proficient in Microsoft Excel, email, and general office software
* Previous administrative or office support experience preferred
Personal Attributes
* Professional and reliable
* Highly organised and detail-oriented
* Proactive and self-sufficient
* Clear communicator with a service mindset
Employment Type
* Casual position
* Flexible hours as required by the business
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