Leadership Opportunity
We are seeking a highly motivated and experienced Practice Manager to lead two well-established clinics. The successful candidate will have a proven track record of delivering exceptional patient care and satisfaction, as well as driving practice growth through innovative strategies and exceptional service.
The ideal candidate will have polished people management skills, with the ability to lead and inspire teams to push and enhance staff productivity and performance. They will also have a high proficiency in Microsoft Word and Excel, as well as experience with D4W Dental Software.
In this role, you will be responsible for leading and managing the daily operations of both dental practices, supporting and developing our front office and administrative teams, and ensuring exceptional patient care and satisfaction.
You will also be responsible for implementing and overseeing efficient administrative processes, working closely with the clinical team to ensure the highest standards of dental care, and driving practice growth through innovative strategies and exceptional service.
This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about providing exceptional support to clinicians and patients.
Responsibilities:
* Lead and manage the daily operations of both dental practices.
* Support and develop our front office and administrative teams.
* Ensure exceptional patient care and satisfaction.
* Implement and oversee efficient administrative processes.
* Work closely with the clinical team to ensure the highest standards of dental care.
* Drive practice growth through innovative strategies and exceptional service.
Requirements:
* Previous experience in dental with management responsibility desirable.
* Knowledge of Implants advantageous.
* Certificate III or IV in Dental advantageous.
* Prior experience in the professional day-to-day running of a practice desirable.
* Polished people management skills with the ability to lead and inspire teams to push and enhance staff productivity and performance.
* Ability to help deliver local area marketing initiatives that will help drive new patient numbers and practice growth.
* Proven business capabilities in reception and all of the administrative aspects that form part of running a successful practice.
* Proven ability and demonstrated success to drive business growth and maximise profitability.
* An ability to see process improvements and implement strategies and protocols to deliver exceptional patient experiences.
* High proficiency in Microsoft Word and Excel.
* D4W Dental Software Experience desirable but not necessary.
* High attention to detail.
* Ability to run front desk when required.
About Us:
We pride ourselves on creating a positive and enjoyable work environment. Our supportive management and friendly team make coming to work a pleasure. We believe in fostering a diverse and inclusive workplace where individuals from all backgrounds can thrive.
As a valued member of our team, you will have access to comprehensive training and ongoing support, opportunities for career advancement within our network, and a chance to be part of an innovative and growing industry.
What We Offer:
* Comprehensive training and ongoing support.
* Opportunities for career advancement within our network.
* A friendly and collaborative team environment.
* The chance to be part of an innovative and growing industry.