A well-established automotive dealership in Cairns is seeking a highly capable Service Manager to lead and elevate its service department. This is a standout opportunity for a driven professional to join a high-performing team dedicated to exceptional customer service and operational excellence. In this pivotal leadership role, your responsibilities will include: Overseeing the daily operations of the service department to ensure efficiency and productivity Managing and leading a team of technicians and service advisors Coordinating workflow and scheduling to maximise workshop performance Maintaining high standards of customer service and satisfaction Monitoring and improving service processes and operational procedures Ensuring compliance with manufacturer standards and company policies Handling customer enquiries, concerns, and escalations professionally Driving team performance through leadership, coaching, and development Managing departmental targets, KPIs, and financial performance Collaborating with other departments to support overall dealership success The ideal candidate brings proven experience in automotive service management, strong leadership capability, and a hands-on, solutions-focused approach. You’ll be an effective communicator who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences. Why Far North Queensland? This is more than just a career move—it’s a lifestyle upgrade. Living and working in Far North Queensland offers a unique balance of professional opportunity and everyday paradise. Base yourself in Cairns and enjoy direct access to two of the world’s most iconic natural wonders—the Great Barrier Reef and the Daintree Rainforest. Trade long commutes for a laid-back, tropical lifestyle with year-round warm weather, a welcoming community, and a strong regional economy. Whether it’s boating, fishing, hiking, or simply enjoying the outdoors, life here moves at a more enjoyable pace without sacrificing career growth. With lower congestion than major cities and a growing automotive market, you’ll have the space to lead effectively while enjoying an enviable quality of life. This position offers the opportunity to make a meaningful impact within a prominent dealership in the Cairns region—perfect for someone ready to lead, innovate, and take ownership of a critical business function. For further information, please contact Jackie Vella on 0480 002 345 quoting job number AJ8191. Resumes, questions and expressions of interest can be forwarded by email to jobs@autorecruit.com.au null