Community Care Coordinator Opportunity
We are seeking a dynamic and empathetic Community Care Coordinator to join our team. As the first point of contact for clients referred through the Head to Health Phone Line and other pathways, you will play a vital role in guiding them through a smooth and welcoming entry into our services.
In this role, you will oversee the care journey and collaborate with various teams to ensure each client receives the highest quality support. Your responsibilities will include:
* Engaging with clients: Providing direct engagement and brief interventions to ensure seamless transitions and aftercare.
* Collaborating with teams: Working closely with internal teams and external partners to deliver comprehensive care.
* Supporting clients: Being their first contact and helping them navigate their care journey, ensuring a welcoming experience at every step.
* Managing care processes: Overseeing collaborative care planning, transitions between services, and aftercare.
* Strengthening partnerships: Building relationships with local hub partners and the lived experience workforce to foster community-driven care.
To be successful in this role, you will need:
* Strong leadership skills: Taking charge of client care and team coordination, ensuring clients receive the best possible outcomes.
* Experience: Extensive background in mental health and/or AOD settings, including knowledge of systems, legislation, and brief-intervention approaches.
* Community-focused approach: Experience working independently and as part of a care team in community-based recovery models.
* Collaboration skills: Proven ability to engage and collaborate with diverse services and professionals in the mental health space.
We offer a range of benefits, including flexible working conditions tailored to your needs, competitive salary based on your experience and qualifications, diversity and belonging, and more.
Join our dynamic team and help make a real difference in people's lives. Apply now to take the next step in your career!