Join to apply for the Senior Cargo Agent role at Emirates1 week ago Be among the first 25 applicantsJoin to apply for the Senior Cargo Agent role at EmiratesJob PurposeEmirates SkyCargo is a world-class air cargo carrier, with a vast network of destinations, cutting-edge facilities, and a focus on innovation, efficiency, and sustainability.Job PurposeEmirates SkyCargo is a world-class air cargo carrier, with a vast network of destinations, cutting-edge facilities, and a focus on innovation, efficiency, and sustainability.Emirates SkyCargo is a cargo airline based in Dubai, United Arab Emirates. As of 2020, it is the fourth largest cargo airline worldwide in terms of the total freight tonne-kilometres flown and international freight tonne-kilometres flown.Job OutlineMonitor and oversee the service provided by GHA to ensure it is in line with EK standards, including build instruction, maximisation of available space, load control, safety and ad hoc flight instructionMonitor import cargo receipt and breakdown; resolving any related issuesPrepare and verify accurate cargo documentation, including monitoring of consignment status and ensuring correct documentation is available in accordance with local regulation and company policiesUpdate flight handling reports including identification and monitoring of irregularities and discrepanciesDispatch post flight information to the correct departments in a timely manner.Receive and process cargo telephone reservations in a prompt, accurate and efficient mannerResolve customer queries, complaints and claims, including those escalated by Cargo AgentsComplete administrative duties as directed by the Cargo Supervisor/Officer, including data entry, statistics and reportsProvide support, guidance and coaching to Cargo AgentsProvide operational support and cover operational duties as directed by the Cargo Supervisor/Officer e.g. freighterQualificationQualifications & ExperienceA minimum of 3 years experience in an Airline / Cargo Operations environment, including at least 2 years as a Cargo Agent (or equivalent)Knowledge of Dangerous Goods regulations and ideally hold a DG certificateKnowledge of Weight & Balance procedures and Live Animal RegulationPC based skills including Microsoft Word/ Excel/ E-mail.Fluency in English and the language of the country you are working is essential.The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.Only applicants with the legal right to work and live in Australia unrestricted will be considered.Be part of Emirates and help us to create the future of travel!Salary & benefitsOur global airline connects people to new places, experiences, and cultures across six continents, and our route network is expanding all the time.By joining Emirates, you’ll receive a competitive salary along with benefits such as discounted travel and subsidised private health insurance. Beyond the financial benefits, we provide comprehensive training programs to support professional growth, recognise outstanding contributions through our employee reward and recognition program and promote a diverse and inclusive workplace with employees from over 170 nationalities.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesAirlines and AviationReferrals increase your chances of interviewing at Emirates by 2xGet notified about new Cargo Agent jobs in Melbourne, Victoria, Australia.Melbourne Airport, Victoria, Australia 2 days agoMelbourne Airport, Victoria, Australia 4 days agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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