Customer service coordinator - viadux wetherill park (th)

Trade Counter Assistant - Viadux Wetherill Park (TH)

About Viadux
We keep things flowing. We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. As part of the Reece group, Viadux provides products that keep our water supplies running and our communities stay healthy.

About the role

Here's a exciting opportunity to be based from one of our high performing training hubs. In this role you will partner with branch leaders and the team to expedite your knowledge. You'll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly. Become a trusted team member and have the opportunity to move within the region and support other branches to share your expertise.

Day‐to‐day duties

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Keeping the branch tidy and safe
• Making deliveries to customers using a company vehicle
• Continuing upskilling with tailored on the job training initiatives

We'd love to hear from you if you're someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Can use a computer and is happy to learn new systems
• Has a clean, valid driver's licence and is open to working various shifts, including weekends
• Wants to develop their career – either locally or within the broader network

Our perks and benefits

• Performance based bonuses
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost – offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

EEO statement

This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.