Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.
About The BUSY Group…
The BUSY Group is a not-for-profit organisation which presents 47 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and now in New Zealand and the United Kingdom, we offer an extensive range of employment services and programs, vocational training, apprenticeships, mentoring, Inclusive Employment Australia, specialist schools and allied health services.
About the Role…
You will work as part of an extended service team, ensuring regular contacts are completed with Employers and their Australian Apprentices to ensure the successful completion of apprenticeships. You'll make outbound telephone contact calls to provide situational advice in line with contractual requirements and record these contacts in a database. You will connect employers and apprentices with the appropriate services to meet their needs and provide advice to apprentices on future opportunities through career tools and assessments. Additionally, you will promote the benefits of continuing to employ Australian Apprentices to employers and refer new business opportunities to the Apprenticeship Field Officers.
This role is full time fixed term until 30 June 2026 with possibility of extension based in our Southport office.
What does an everyday look like?
* Organise and conduct scheduled contacts, and where required, undertake within hours to suit the employer and/or Australian Apprentices
* Follow up employer and/or Australian Apprentice queries with the appropriate BUSY At Work personnel or relevant stakeholder
* Provide advice to Australian Apprentices on future opportunities through career tools and assessments
* Understand and maintain knowledge of the Australian Apprenticeships Support Network (AASN) Guidelines and other relevant state specific requirements.
* Promote the benefits of continuing to employ Australian Apprentices to employers and refer new business opportunities to the Apprenticeship Field Officers.
BUSY Benefits…
1. Competitive salary: Circa $62k + super
2. Training and Professional development commitment
3. Career progression and internal