The Public Service Association of South Australia (PSA), together with the Community and Public Sector Union (CPSU), is the principal union with coverage of over 50,000 South Australian public sector employees.
The PSA is entering a new phase of leadership with a clear objective: to re‑establish itself as one of the most effective, visible and powerful unions in South Australia – winning for members, shaping public debate and the future of the public sector.
About the role We are seeking an experienced and strategic Industrial Officer / Workers Compensation Specialist to join our Industrial Team in a senior capacity.
This role combines high‑level industrial advocacy with specialist expertise in workers compensation and additional compensation matters. You will manage complex cases, provide expert advice, and represent members in negotiations and before state and federal tribunals.
Key Responsibilities
Case Work & Advocacy
Manage complex industrial and workers compensation cases with autonomy
Provide expert advice on industrial instruments and legislative frameworks
Negotiate outcomes with employers, insurers, and claims managers
Represent members in tribunals and formal proceedings
Develop strategies for resolution with a strong focus on growing the union
Identify and support campaign opportunities arising from member issues
Drive and support member growth, retention and campaigns
Leadership & Team Development
Mentor and support less experienced Industrial Officers
Contribute to staff development and capability building
Collaborate with Organising, Membership, and Communications teams
About you
Passionate about work that improves working conditions and builds collective power
Extensive experience in industrial relations, workers compensation, or legal advocacy
Strong knowledge of industrial relations legislation and systems
Proven ability to manage complex caseloads under pressure
Strong alignment with union values and public sector advocacy
Experience appearing before tribunals or similar bodies
Demonstrated capacity to build trust and effective working relationships with members, employers and other stakeholders
Excellent negotiation, communication, and analytical skills
A collaborative mindset and commitment to mentoring others
Current SA driver’s licence
Benefits
Ongoing professional development and growth opportunities
Access to membership benefits including discounts, and Journey Accident insurance
Inclusive employer, embracing diversity and union values
High‑performing, energetic team, committed to social justice and supporting our members in the public sector
Salary between $112,163 and $130,392 plus superannuation
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