About Us
We are a specialist Dermatology practice located in Marion, dedicated to delivering the highest standard of patient care. Our Dermatologists are supported by a skilled team of nurses and warm, professional reception staff who play a vital role in creating a positive patient experience. We are currently seeking an experienced and friendly Medical Receptionist to join our close-knit team on a casual basis, approximately three - four days per week, Monday to Friday, with the ability to cover sick leave and holiday leave. Hours are dependent on the needs of the clinic and may increase in the future.
About the Role
As the first point of contact for our patients, our receptionists are essential to the smooth operation of the practice. This is a fast-paced and rewarding role suited to someone who is professional, approachable, and highly organised. Workplace culture is extremely important to us, and we are looking for someone who will contribute positively to our supportive, hardworking team environment.
The successful applicant must be available to commence work from 8:15am and finish between 5:00–5:30pm.
Key Responsibilities
* Welcoming patients and managing a high volume of phone calls
* Booking and coordinating appointments
* Accurate data entry, scanning, emailing and faxing
* Billing of consultations and procedures (cash and EFTPOS) and daily reconciliation
* Preparing and sending correspondence to referring GPs
* Assisting with general maintenance and cleanliness of the reception area
Skills, Experience & Attributes
* Previous experience in medical reception or a customer service role (preferred)
* Excellent written and verbal communication skills
* Strong attention to detail and organisational skills
* Ability to work both independently and as part of a team
* Comfortable working in a fast-paced environment
* Experience using Microsoft Office programs and Gentu (desirable)
Remuneration
Pay rates are in accordance with the Health Professionals and Support Services Award 2020.
Only applicants shortlisted for interview will be contacted.
How to Apply
If this sounds like the opportunity for you, please click Apply and submit your resume along with a short cover letter outlining your suitability for the role.