Overview
We are seeking a skilled and highly organized Receptionist to join our well established Oral and Maxillofacial Specialist Practice in South Brisbane. The ideal candidate will have a minimum of 3 years' experience as a Medical or Dental Receptionist.
Responsibilities
* Greet and welcome patients
* Assist patients in completing all necessary forms and documentation
* Verify and update patient information
* Accurately enter all relevant patient information into the data system
* Answer and manage incoming calls and emails
* Arrange patient charts for next day appointments
* Obtain external referrals and X-rays from patients' GP or Dentist
* Schedule patient for consultations and surgery admissions
* Invoice and receive patient payments for consultation and surgery appointments
* Prepare and supply surgery lists, consent forms, and admission forms to hospital and anaesthetist
* Prepare patient charts with relevant forms for surgery in hospital
* Confirm upcoming appointments and recalls
* Coordinate patient appointments with other specialists in the group
* Ensure the reception area is well maintained
Qualifications
* Minimum of 3 years of experience as a medical or dental receptionist
* Excellent verbal and written communication skills
* Exceptional customer service and interpersonal skills
* Meticulous attention to detail and accuracy
* Maintains a skilled appearance and demeanor at all times
* Demonstrates a scrupulous regard for patient confidentiality
Benefits
* Competitive compensation based on experience
* Full time hours for stability and growth
* Accessible location near public transport
* Monday to Friday 8:30 am to 5:00 pm (no late nights or weekends)
* Pay $34.00 – $37.00 per hour
Location
In person.
Work Authorization
Australia required.
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