Department: Homes NSW Location: Dubbo, NSW, AU, 2830 Req ID: 82544
Business Support Officer
* Location: Dubbo with access to hybrid working arrangement
* Full time ongoing opportunity (35 hours per week)
* Salary from $ $84,659 to $ $92,701 pa. + super and annual leave loading
* Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport
This position is open to Australian Aboriginal and Torres Strait Islander people only
Your role
The Business Support Officer role sits within the Aboriginal Housing Office (AHO) and plays a key part in supporting the region by providing effective administrative and office services to enable the smooth operation of the business unit and the delivery of services to AHO clients.
You will contribute to the efficient functioning of the team by managing business information, coordinating administrative processes, and supporting day to day operational needs. This role ensures information is accurate, securely stored, and readily accessible, while also supporting the preparation of documentation and effective communication across the business unit.
What you'll do
* Provide a range of administrative activities and office services that support the efficient and effective operation of the team and service delivery to clients
* Manage and process business information in line with standards and guidelines, ensuring accuracy, appropriate storage, and accessibility
* Use relevant technology to prepare documents, reports, and presentation materials for managers and directors
* Implement and maintain administrative systems and processes, and identify opportunities to improve efficiency and service delivery
* Manage filing systems, including the creation, storage, retrieval, and tracking of records, ensuring the security and accuracy of information
* Build and maintain effective relationships with internal and external stakeholders to coordinate meetings and manage information flow
* Provide administrative support to team members as required to ensure smooth and effective operations
* Undertake customer service and reception duties as required, acting as a first point of contact and ensuring enquiries are resolved or escalated appropriately
What we're looking for
* Highly organised with strong time management skills and the ability to manage competing priorities and deadlines
* Experience providing administrative and office support in a fast-paced environment, ideally supporting a regional team.
* Strong attention to detail with the ability to maintain accurate records and manage information in line with standards and guidelines
* Effective communicator with the ability to build positive working relationships with internal and external stakeholders
* Experience or understanding of business support functions such as travel and accommodation coordination, fleet management, and finance or invoice systems
* Demonstrated understanding of, and commitment to, working respectfully with Aboriginal communities, with the cultural capability to engage in a culturally safe and appropriate way that supports positive outcomes for Aboriginal clients and respects culture, community, and Country
* Willingness to travel across the region as required
As an Identified role, this position is open only to Aboriginal and/or Torres Strait Islander persons. Where a position is identified, an applicant's race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.
There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:
Confirmation of Aboriginality form
or
Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:
* is of Aboriginal and/or Torres Strait Islander descent, and
* identifies as an Aboriginal and/or Torres Strait Islander person, and
* is accepted as a such by the Aboriginal and/or Torres Strait Islander community.
Download the role description.
If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.
To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button.
For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people
What We Offer
We offer a variety of benefits, including:
* A challenging and rewarding career
* Flexible, autonomous work environment
* Competitive pay and conditions
* Training and development opportunities to build and maintain capabilities
* Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.
Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply. You will need to attach an up-to-date résumé (maximum five pages) and a cover letter (maximum three pages) with a brief outline on how you meet the requirements of the role and answer the two targeted questions below:
* Can you provide an example of how you have communicated and collaborated with a range of stakeholders to achieve a positive outcome?
* Describe your experience providing administrative or business support to a regional or geographically dispersed team. How did you manage coordination activities such as travel, communication, or competing priorities?
Applications close 1 week at 11:59pm AEST.
Got a question?
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Lyall Gibbs. or Mobile: 0427700858.
If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Stephanie Hughes on 02 8688 0027 or via
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website (for all roles except Aboriginal Identified).
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the 'Discover roles with DCJ in regional NSW' page.