About Us
Captain's Choice, Botanica and Antarctica Flights are boutique travel brands offering extraordinary experiences to our guests. As part of the Australian privately owned APT Travel Group, we create bespoke and unique travel experiences.
* Captain's Choice has been setting the agenda in luxury travel for over 30 years. We make the impossible possible, providing luxury travel to all corners of the globe using exclusive modes of transport including private jets, luxury trains and boutique vessels.
* Botanica specialises in botanically focused tours and cruises, creating unique itineraries led by expert botanical guides.
* Antarctica Flights offers the world's most unique day trip – a scenic flight from Australia over Antarctica.
About The Role
As a valued member of the Marketing team, you'll deliver genuine service to your key stakeholders, working closely with others, because we know we're better together. You'll bring a positive attitude, take ownership of your work, stay hands‑on, and look for opportunities to grow and improve. Along the way, you'll embrace change for tomorrow and celebrate the moments that make our team thrive.
This role is responsible for delivering meaningful customer journey communications across Captain's Choice, Botanica, and Antarctica Flights. You'll play a key part in enhancing our guests' experience, supporting retention, reducing cancellations, and driving incremental sales through personalised email campaigns. You'll also coordinate merchandise and documentation across our brands and collaborate closely with internal teams to bring our journeys to life.
Key Responsibilities
* Deliver timely, accurate customer journey communications across Captain's Choice, Botanica and Antarctica Flights.
* Create engaging pre‑departure and sales‑driving email campaigns using Salesforce Marketing Cloud.
* Maintain and optimise existing automated email journeys.
* Coordinate brand documentation and merchandise with internal teams and suppliers.
* Collaborate closely with Product, Guest Relations, and Marketing teams to enhance the guest experience.
About You
* This is an entry level role suited to a marketing graduate or someone with 1‑2 years experience.
* Strong communicator with excellent attention to detail and organisational skills.
* Tertiary qualification in Marketing.
* Salesforce Marketing Cloud experience preferred but not essential.
* Customer‑centric, proactive, and eager to learn and grow.
* Able to manage multiple tasks, take ownership, and work hands‑on.
* Collaborative team player with strong problem‑solving skills.
What We Offer
* Experience our premium products through familiarisation trips.
* 4 weeks of annual leave plus a bonus week.
* Opportunities for giving back through our One Tomorrow Foundation.
* Work From Anywhere Policy, work up to 20 days per year from anywhere
* Learning Allowance, access funds to use towards your learning and development.
* Paid Parental Leave.
* Employee Assistant Program.
* Family and Friends travel discounts.
* Modern office with onsite parking.
OUR VALUES
* Genuine service – We genuinely care about the experience we create for our guests, trade partners and internal stakeholders.
* Better together – We are better when we connect and collaborate, valuing all opinions.
* For tomorrow – We pursue opportunities to grow, embracing change and learning from our mistakes. We choose the long‑term view over short‑term benefits.
* Celebrate the moments – We like to have fun at work and share a positive attitude. We celebrate our successes, no matter how small or big. A win for one of us is a win for all.
How To Apply
If this sounds like the role for you, please click APPLY now and send through your resume and a cover letter outlining your relevant experience.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Marketing
Industries
Travel Arrangements
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