Sydney
Utopia Gaming Systems is a leading gaming solutions provider servicing Australia's premier clubs and hotels.
We are seeking an enthusiastic and capable trainer to join our dynamic team providing high quality training and support to our customers in the gaming and hospitality industry throughout metropolitan, regional and interstate locations. You will have either a technician, training or administrative background in gaming and systems management or be an experienced trainer seeking the challenges of a new industry.
You will be responsible for:
Delivering engaging face to face product and system training
Providing support for gaming systems, to ensure they meet business requirements and customer expectations
Assisting venues with gaming reporting and reconciliation
You will bring:
Minimum 2 years' experience supporting or training EGM operating systems or similar
Excellent customer service and presentation skills
Solid written and verbal communication skills
Collaborative team-player
Drivers licence
Ability to travel
Ability to work business hours with rotating weekend support roster.
Previous hospitality experience that includes working with gaming and cash management systems would be an advantage.
We will provide:
Competitive remuneration package
Hybrid working environment
Full product training and ongoing learning opportunities
UTOPIA Gaming Systems is a diverse and equal opportunity employer._