About this role:
As a Product Recovery & Quality Manager, you will be responsible for coaching and managing co-workers to secure competence development and succession planning.
* Lead, coach and develop the Product Quality & Recovery team with a focus on putting the customer first in everything we do.
* Co-operate across functions to ensure everyone understands and contributes to the Product Recovery, Quality & Compliance process.
* Setting goals, measurements for Product Recovery, Quality & Compliance (PQR&C) and constantly strive for improving the ability of the store to perform daily tasks in accordance with set rules and guidelines.
About your key responsibilities:
* Presenting IKEA products in As-Is using a strong commercial expression, selling these products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the store.
* Actively contributing to commercial activities throughout the year, with the 2nd life product offer (Buy-back and As-Is online market), providing a more affordable and circular choice to customers.