**National Operations Manager: A Leadership Role for the Travel Industry**
This senior leadership position plays a pivotal role in shaping the customer journey for thousands of travel agents across the country.
The successful candidate will be responsible for leading national service centre operations, driving sales performance, and delivering exceptional service across a thriving B2B travel network.
The National Operations Manager will oversee recruitment, training, rosters, and resource planning to ensure that teams are empowered and equipped to meet KPIs and revenue targets.