Customer Service and Warehouse Specialist
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We are seeking a highly motivated and organized individual to join our team as a Customer Service and Warehouse Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and assisting in the day-to-day activities within the warehouse.
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About the Role:
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* Provide exceptional customer service to all customers (walk-in, email, and phone)
* Assist in the day-to-day activities within the store and within the warehouse
* Process orders, invoices, and payments
* Maintain high standards of displays and merchandising in our store
* Forklift license is essential to perform some warehouse duties
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Key Responsibilities:
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1. Manage customer inquiries and resolve issues in a timely and professional manner
2. Process and fulfill customer orders accurately and efficiently
3. Maintain a clean and organized workspace, adhering to safety and quality standards
4. Collaborate with colleagues to achieve sales targets and improve customer satisfaction
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What We Offer:
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* A supportive and collaborative work environment
* Rewarding career with on-the-job development opportunities
* Solid career stability with a strong focus on professional development
* Access to employee assistance program
* Paid parental leave
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Requirements:
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* High school diploma or equivalent required
* 1-2 years of experience in customer service or a related field preferred
* Excellent communication and problem-solving skills
* Able to lift 25 pounds and stand for long periods
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Working Hours:
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Monday to Friday from 6:00 am to 3:00 pm
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Salary Range:
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Competitive salary range based on experience
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How to Apply:
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Please submit your application through our website.