As a Manager, Compliance, you will lead a dedicated team of investigators tackling complex cases of non‑compliance in early childhood education and care (ECEC) services across Queensland. Your leadership will directly contribute to safer, higher‑quality environments for children.
We're seeking a skilled and energetic regulatory leader with proven experience in managing investigations. You'll thrive on navigating complex regulatory matters, building trust with ECEC providers, and collaborating with other government agencies to deliver outcomes that matter.
This is your opportunity to combine your investigative expertise with purpose driven leadership, helping shape a sector where every child can thrive.
About The Department
Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work‑life balance. Find out more about working with us.
Your Role
As the Manager, Compliance you will:
* Provide leadership to a team undertaking complex functions of the Early Childhood Regulatory Authority and promote the consistent implementation of early childhood education and care (ECEC) legislation, guided by the Regulating for Quality policy.
* Manage strategies to improve quality in process and practice to support the effective regulation of the ECEC sector and engage effectively with internal and external stakeholders to achieve regulatory outcomes.
* Working within the Early Childhood Regulatory Authority's Regulating for Quality framework, you'll apply contemporary, risk‑based regulatory approaches to drive compliance, improve practice, and strengthen public confidence in the sector.
Responsibilities Include
* Managing the implementation of consistent, transparent and robust regulatory practice in accordance with the principles of good administrative decision making and the ECEC legislation.
* Making complex decisions and providing advice to senior management on regulatory issues while considering the legal and policy implications.
* Overseeing recommendations and decisions as well as providing high quality guidance and training to the team to ensure quality, defensibility and consistency.
* Guiding individuals and the team in the application of risk‑based regulatory frameworks, identifying and rectifying issues and gaps in guidance and tools.
* Anticipating risk, responding to issues and trends through data analysis to develop innovative solutions and drive operational planning, resource allocation and scheduling.
* Identifying opportunities to collaborate with key internal and external stakeholders and maintaining existing networks within the ECEC sector.
* Negotiating successful outcomes through co‑design and managing relationships in resolving conflict of escalated cases to ensure effective application of the ECEC legislation.
* Leading and managing operational policy strategies to promote continuous quality improvement in regulatory process and practice, ensuring alignment with the department's strategic direction.
* Providing high level documentation, including briefs, correspondence, and reports to support regulatory and executive decision making.
* Supervising and developing staff in line with contemporary human resource practices and policies and in accordance with s40(2) & (3) of the Queensland Public Sector Act 2022.
Instructions To Apply
* Attach a brief resume including contact details for 1 referee.
* Attach a 1‑page response, to the 'How you may be assessed' section of the attached role description.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
Occupational group Education & Training
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