The Company
Reporting to the National Credit Manager, the role is a blend of relationship development, credit collection duties and team engagement. The critical aspect of this position is to develop a good understanding of the customer's objective, requirements and issues then collaborate internally to achieve this.
Become part of a supportive team of professionals, proactively focused on service delivery and client satisfaction. The company philosophy is innovation and continuous improvement in all aspects of its business and believes in giving ownership and responsibility to its people.
This is a Hybrid Role - work 2 days a week from home!
Based in Altona North.
The Job
Manage debtor account information, ledger transactions and monitor credit limits / terms
Conduct collection telephone calls to clients for overdue accounts
Reconcile accounts and issue credits where applicable, allocations are managed by the Allocations Team
Assist implementing procedures / processes to drive change as required
Provide regular reports for account issues and follow through on resolution of queries
Maintain strong working relationships with internal and external stakeholders
Experience with managing debtor accounts
Strong and effective communication skills with customers and internal staff
Proactively anticipating and providing solutions for clients
Maintaining high professional standards in respect of internal and external relationships, with a diverse range of people
The confident use of financial computer products including Excel and Microsoft Word.
The Benefits
Great salary package (To $80k + Super)
HYBRID Role - work 2 days a week from home!
Open and collaborative culture
Have a manager that gives you space!
Here is a great career move with a stable international group who will provide you with a market-competitive salary and a supportive team in which to continue to develop your skills.