Secure immediate employment with a highly regarded and supportive school based in North Sydney, temporary initially with potential to go permanent
- Competitive hourly rate of $33-$35 per hour plus super
- Utilise your strong IT service desk skills as you provide valuable support and exemplary service to students, staff and parents across multiple campuses
- Experience with Microsoft Windows, Apple macOS and Apple iOS required
**The Company**
Lotus People are thrilled to be partnering with this prestigious education provider based in North Sydney, who are passionate about both empowering their students and also their staff. This is an exciting opportunity to gain immediate employment with an established, respected and inclusive organisation, initially on a temporary basis with strong potential to go permanent.
**The Role**
Reporting into a supportive and warm IT Manager and working alongside a professional and enthusiastic team, this role will see you deliver technical support to internal staff, students and parents. You will support the wider team with a range of troubleshooting issues and queries as well as provide more advanced problem management, while working in a Windows and Apple environment.
**The Duties**
- Take ownership and responsibility for assigned queries, issues and requests as the first point of contact
- Build rapport and elicit problem details from all stakeholders: students, staff and parents
- Adherence to IT policies and procedures
- Liaise with the School's vendors in the supply and maintenance of hardware, software and support
**Why Apply?