Help Us Shape the Future of Aged Care
Trilogy Care is one of Australia's fastest-growing approved Home Care Package providers. Our innovative self-management model gives older Australians more choice, transparency, and value - so they can spend less on fees and more on the care they need.
We're a vibrant, purpose-driven team dedicated to helping people live independently at home for longer. It's not just about compliance - it's about making a real difference for our clients, their families, and our people. We're proud to be building a workplace where individuals feel empowered, supported, and valued.
We're looking for a Clinician who's ready to bring clinical insight, leadership, and calm judgement to an office-based role where your expertise improves systems and outcomes - not just moments at the bedside. This non-clinical position is ideal for someone experienced in clinical risk, governance, or aged care compliance who thrives in a structured environment. You'll play a key role in enhancing the safety and quality of our Home Care services - without shiftwork, home visits, or hospital pace.
What you'll do
* Triage and manage incidents as they occur, supporting prompt and appropriate resolution
* Coordinate the end-to-end management of clinical incidents, near misses, and investigations
* Collaborate with team leaders and care partners to identify risks and escalate appropriately
* Use your clinical knowledge to identify trends and drive system-wide safety improvements
* Maintain clear documentation and ensure timely implementation of corrective actions
* Support compliance and governance through thoughtful leadership and expert advice
What you'll bring
* Tertiary qualification in healthcare (e.g., Nursing, Allied Health, or similar) - Essential
* Current, unrestricted AHPRA registration with the relevant governing Board - Essential
* Experience and/or qualifications in Dementia, Delirium, Cognitive Impairment and/or mental health (Desirable)
* Experience in clinical practice, with a focus on aged care, home care, or community health
* Strong knowledge of Home Care Packages/Support at Home program, the aged care sector, and/or NDIS
* Experience in incident management, audits, or compliance frameworks
* Exceptional critical thinking, communication, and professional writing skills
* Ability to work independently while collaborating across teams
* Proficiency in Microsoft 365 and CRM/documentation systems
Why Trilogy Care?
* Monday to Friday only - no shiftwork, no weekends & no travel
* Expensive new King Street, Bowen Hills office with excellent facilities, close to public transport, cafes, restaurants and supermarkets
* Vibrant team culture and regular social events
* Opportunities for career mapping and career progression within the company
* Novated Leasing
* Access to Fitness Passport to support your health and wellbeing
* EAP support for you and your immediate family
* Employee discounts on groceries, fuel, utility bills, wellness and more
Unlock your Potential with Trilogy Care
Behind every hour of care we deliver is a smart, tech-enabled team rethinking how aged care operates. At Trilogy Care, we're going beyond compliance and coordination - we're applying AI, automation and operational design to deliver better client experiences and better employee ones. Every staff member has access to generative AI tools, training, and time to experiment - not just the Tech team Whether you're in care, finance, people & culture, growth, or support, you'll be part of an industry-first AI movement where we reward ideas that improve care outcomes, safety, efficiency or team wellbeing.
Please note
To join our team, you'll need to have full Australian work rights. As part of our standard recruitment process, we'll also conduct a working rights check, police check and request professional references during onboarding.
We appreciate the interest of recruitment agencies but kindly ask that resumes not be submitted unless a prior agreement is in place. Trilogy Care will not accept responsibility for any fees related to unsolicited resumes.