Help Us Shape the Future of Aged Care
Trilogy Care is one of Australia's fastest-growing approved Home Care Package providers. Our innovative self-management model gives older Australians more choice, transparency, and value - so they can spend less on fees and more on the care they need.
We're a vibrant, purpose-driven team dedicated to helping people live independently at home for longer. It's not just about compliance - it's about making a real difference for our clients, their families, and our people. We're proud to be building a workplace where individuals feel empowered, supported, and valued.
The Clinician – Care Department is a senior clinical role responsible for providing clinical supervision and guidance to team leaders and care partners who deliver care management within the home care sector. This position ensures that team leaders and care partners are empowered to provide high-quality, client-centred care while adhering to clinical standards, regulatory requirements and organisational policies. The Clinician will be an integral part of the leadership team, supporting the professional development of team leaders and care partners, ensuring best practices in care management, and contributing to the continuous improvement of service delivery.
The Clinician will ensure that team leaders and care partners are equipped to effectively manage care plans, escalate clinical concerns as necessary, and maintain a focus on safety, compliance and client satisfaction.
What You'll Do
* Provide clinical supervision and guidance to team leaders and care partners, ensuring care delivery aligns with best practice, legislation and organisational standards.
* Act as a point of escalation for complex clinical issues, supporting effective clinical decision-making and risk management.
* Manage clinical incidents and near misses in partnership with the Clinical Governance Team, ensuring timely reporting, SIRS compliance, and a focus on learning and prevention.
* Support team leaders and care partners through training, mentorship and ongoing professional development.
* Ensure compliance with aged care legislation, quality standards and internal policies, offering expert advice on clinical quality and governance.
* Collaborate with internal teams, external providers and multidisciplinary partners to support coordinated, high-quality care.
* Build strong stakeholder relationships and contribute clinical insights that enhance client outcomes and care management practice.
What You'll Bring
* Tertiary qualification in healthcare (e.g., Nursing, Allied Health, or similar) and current, unrestricted AHPRA registration.
* At least 2 years' clinical experience, preferably within aged care, home care, or community health.
* Experience supervising or mentoring clinical or care teams (home care experience highly regarded).
* A proven ability to deliver high-quality clinical care and manage complex cases with sound judgement.
* Strong clinical assessment and decision-making skills, supported by excellent communication and the ability to deliver clear guidance and feedback.
* Confident leadership and mentoring capability, with a commitment to supporting the growth and development of others.
* In-depth understanding of aged care legislation, clinical standards and regulatory requirements.
* Well-developed analytical skills, with the ability to interpret clinical data and drive improvements in care quality and safety.
* High-level problem-solving, critical thinking and conflict-resolution skills, with a calm and considered approach.
Why Trilogy Care?
* Monday to Friday only — no shiftwork, no weekends, and no travel.
* Stunning new King Street, Bowen Hills office with excellent facilities and easy access to public transport, cafes, restaurants and shops.
* Vibrant team culture and regular social events.
* Opportunities for career development and progression within Trilogy Care.
* Novated leasing options.
* Access to Fitness Passport for health and wellbeing.
* Employee Assistance Program (EAP) for you and your immediate family.
* Employee discounts on groceries, fuel, utilities, wellness and more.
Unlock Your Potential with Trilogy Care
Behind every hour of care we deliver is a smart, tech-enabled team rethinking how aged care operates. At Trilogy Care, we're going beyond compliance and coordination — we're applying AI, automation and operational design to deliver better client experiences and better employee experience.
Every staff member has access to generative AI tools, training and time to experiment - not just the Tech team Whether you're in care, finance, people & culture, growth or support, you'll be part of an industry-first AI movement where we reward ideas that improve care outcomes, safety, efficiency or team wellbeing.
Please Note
To join our team, you'll need full Australian work rights. As part of our standard recruitment process, we will conduct a working rights check, police check and request professional references during onboarding.
We appreciate the interest of recruitment agencies but kindly ask that resumes not be submitted unless a prior agreement is in place. Trilogy Care will not accept responsibility for any fees related to unsolicited resumes.