About the Role :
* Located in Katherine (RAAF Tindal)
* Candidates willing to travel from Darwin considered.
* As an SNC AUS Field Service Representative (FSR) in the Digital RF portfolio, you will serve as the on-site technical expert responsible for the installation, operation, troubleshooting, and maintenance of complex Electronic Warfare (EW) equipment. Your role bridges the gap between engineering teams, end-users, and maintenance crews, ensuring mission readiness and optimal performance of SNC AUS systems in both workshop and operational environments.
* Competitive housing and location allowances considered.
* Annual salary plus superannuation.
Role Responsibilities:
* Perform efficient and effective product diagnostics, repairs, and testing, including RF, digital, and analogue circuits and networked devices, ensuring timely fault resolution to achieve program KPI's, in a workshop and field service capacity.
* Accurately capture and record data related to faults, diagnostic findings, solutions, and part consumption.
* Ensure compliance with Health and Safety legislation and security protocols in all work practices, and relevant quality certifications.
* Travel to customer sites as required to support system diagnostics and operation.
* Provide feedback to management, engineers, and peers regarding diagnostics, processes, and tools.
* Assist and coach peers to strengthen team capabilities and knowledge-sharing practices, fostering a culture of collaboration and continuous learning.
* Maintain quality standards through adherence to best practices, established processes, and relevant quality certifications.
* Contribute to continuous improvement initiatives to enhance maintenance efficiency, reduce equipment downtime, and improve service delivery.
A SNC AUS FSR will:
* Experience:
* EW Systems - Installing, configuration, testing, troubleshooting, and repair of associated systems.
* RF, digital, and analogue circuit diagnostics to a card level.
* Understand, operate & use RF and electronic test equipment, including spectrum analysers, signal generators, power meters, oscilloscopes, multi-meters, cable & antenna testing equipment.
* Linux and Windows Operating Systems.
* Reading and interpreting technical information, engineering drawings, and schematics.
* Conducting technical analysis and effectively communicating findings, conclusions, and recommendations.
* Bring:
* Attention to detail and ability to multitask in a fast-paced environment.
* Able to contribute to team objectives while also being able to work independently.
Essential Qualifications:
* Minimum Cert III in applicable technical trade or 5 years' experience in a relevant field
* Ability to travel both domestically and overseas (Valid Australian Passport).
* Australian Defence Security Clearance (Positive Vetting), or eligible to obtain a PV clearance. Employment may be contingent on the provision of further personal information including citizenship to ensure compliance with international export control legislation and regulations.
* Flexibility to adapt to changing requirements and priorities.
* Weekend or after-hours travel required to meet customer requirements.
SNC AUS
SNC AUS was founded in 2024 as a wholly owned subsidiary of U.S.-based SNC to accelerate growth across INDOPACOM and better serve customers in Australia. Based in Adelaide, South Australia, SNC AUS enhances SNC's global presence alongside its operations in the United States and the United Kingdom, aligning with the AUKUS trilateral security partnership.
We specialise in providing premiere intelligence, surveillance, and reconnaissance (ISR) services, ensuring true coalition interoperability through compatible open system architectures and trusted solutions. SNC AUS focuses on delivering advanced capabilities in the Australian defence sector, including common electronic warfare (EW) architecture, digital radio frequency (RF), Digital Grid, and uncrewed platforms and sensors.
We proudly benefit from our parent company, SNC's, 60+ years of proven heritage as a leader in innovative, advanced technology solutions and open architecture integrations for aerospace and national security customers.