Job Title: Graduate Account Manager
We are seeking a talented and ambitious recent graduate to join our team as a Graduate Account Manager. This exciting opportunity will enable you to build your professional skills, gain hands-on experience in client management and event coordination, and develop a deep understanding of business operations.
About the Role
This is an ideal entry-level position for someone eager to kick-start their career in a dynamic and fast-paced environment. As a Graduate Account Manager, you will be responsible for onboarding new clients via phone and video calls, managing exhibitor accounts, and maintaining regular client contact.
You will also coordinate paperwork, contracts, and deadline submissions, follow up on outstanding payments, and ensure invoices are paid. Additionally, you will liaise with internal teams to facilitate smooth delivery and provide support during live events, which may require some travel.
To excel in this role, you should possess excellent communication skills, be highly organized, and comfortable handling administrative tasks. You should also have strong attention to detail and time management skills, as well as a proactive and motivated mindset with a willingness to learn.
Key Responsibilities
* Onboard new clients via phone and video calls
* Manage exhibitor accounts and maintain regular client contact
* Coordinate paperwork, contracts, and deadline submissions
* Follow up on outstanding payments and ensure invoices are paid
* Liaise with internal teams (sales, marketing, operations) for smooth delivery
* Provide support during live events (some travel may be required)
Requirements
We are looking for a recent university graduate who possesses excellent communication skills and is highly organized. You should be comfortable handling administrative tasks and have strong attention to detail and time management skills. A proactive and motivated mindset with a willingness to learn is essential for success in this role.
* A recent university graduate (any field)
* Excellent communication skills (phone, email, video)
* Highly organised and comfortable handling admin tasks
* Strong attention to detail and time management
* A proactive, motivated mindset with a willingness to learn
* Team player who thrives in a fast-paced environment
Bonus Skills
Experience in admin, customer service, retail, or hospitality would be advantageous but is not required.
Training & Development
We provide full training and mentorship to help you build confidence, skills, and knowledge. You will gain exposure to high-profile clients and large-scale events while developing professionally in a supportive team environment. Clear progression opportunities are available into senior account management, sales, operations, and international roles.
Benefits
This role offers a range of benefits, including:
* Base salary from $60,000 per year
* Performance bonuses (OTE $75,000–$80,000)
* Company-wide revenue share scheme
* Paid Christmas shutdown leave
* Free gym membership
* Company pension
* International travel opportunities
* Regular team socials and a supportive culture
Additional Information
Applicants must have full, permanent working rights in Australia. Unfortunately, Working Holiday and Student Visas are not eligible for this role.